It’s been 10 years since Enphase Energy launched its first microinverter, and the solar industry is a wholly different place than it was in those long-forgotten days of yore. Recognizing this and the number of customers who are still using those and the company’s other aging inverters, Enphase has launched the Enphase Upgrade Program.
The program gives these older-series owners several options for upgrading to Enphase’s trademark line, the seventh-generation IQ7 microinverter. Showing some early popularity, the program has already notched 1,000 participants.
“As a longtime Enphase solar installation contractor, we are excited about supporting both existing and new customers on their paths to upgrading their solar systems to the latest Enphase technology through this program,” said Chaz Mathias, co-owner and chief operating officer of First Response Solar. “This is a great opportunity for us to improve the experience some of the earliest Enphase customers have with clean home energy. We’re getting enthusiastic responses from all kinds of homeowners who have chosen to participate in the upgrade program.”
Enphase emphasizes that the program is not a reflection of poor quality or deteriorating function among its older microinverters; the program is entirely optional and the company still stands by the warranties for all of its products in the field. Furthermore, not only can customers choose to enter the program themselves, but Enphase is also reaching out directly to eligible homeowners and, upon agreement, pairing those homewoners with local solar installation contractors, like Mathias.
“I was psyched when Enphase first approached us about upgrading to their latest technology for our 7-year-old solar system,” said Mark Obergfell, a Santa Rosa, California homeowner in a release announcing the program. “Enphase introduced us to Chaz, and he’s helped us breathe new life into our solar system with new micros we now also have the peace of mind of a new warranty. I’ve never seen a company offer this kind of program for a major home appliance, but I think more of them should, especially when it comes to new, cutting-edge products.”