Customers can monitor their kilowatt usage in real-time, access system details, run reports, and read suggestions that help leverage their electricity usage and savings. “We are continuing to fine tune the Momentum machine,” said Brian Cummings, System Monitoring Manager at Momentum Solar. The system can be downloaded via smart phone or access on a private website.
If there is a production issue or shortfall in service, a Momentum monitoring team reviews the error and dispatch a technician to make the repair. The technology pinpoints the exact location of the issue on the solar array, enabling Momentum to troubleshoot and resolve the issue quickly.
Momentum Call Center Manager Justin Bintliff says, “Our customers are conditioned to receive their electricity bill the following month when it’s too late — there is nothing they can do about their electricity usage from the previous month. Our monitoring technology is enabling families to take control of their electricity production and consumption while adapting to better everyday habits.”
Momentum Solar is a privately held solar company involved in designing, engineering, and installing solar power systems for both residential and commercial properties, while managing the entire customer life cycle from sale to activation. The company launched a commercial solar division in November. In April, Pro Custom Solar was re-brand as Momentum Solar.